Shipping policy

 

Top Fashion Garments Shipping Policy

1. Order Processing Time

All orders are typically processed within 1–2 business days from the date of order confirmation. Please note that orders placed over weekends or public holidays will begin processing on the next business day.

2. Delivery Timeframe

We are pleased to offer free delivery across Pakistan, with an estimated delivery window of 3–7 working days from the date your order is shipped.Top Fashion Garments

3. Shipping Cost

Enjoy absolutely free delivery on all orders—no minimum purchase required.Top Fashion Garments

4. Cash on Delivery (COD)

Yes! You can conveniently pay Cash on Delivery (COD) at the time your order is delivered.Top Fashion Garments

5. Order Tracking

Once your order is shipped, we will send you a shipment confirmation (via email or SMS) along with a tracking number and instructions on how to track your package in real-time.

6. Delivery Delays

While we strive to meet our standard delivery timeframe, external factors such as harsh weather, logistical challenges, or public holidays may cause delays. If your order does not arrive within 10 working days, feel free to contact our customer support team for assistance.

7. Failed Delivery Attempts

If a delivery attempt fails due to an incorrect or incomplete address, or if no one is available to receive the package, we will attempt delivery a second time. Continued delivery failure may result in your order being returned to our warehouse, and return shipping charges may apply for re-delivery.

8. Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please reach out to us within 7 days of the delivery date with supporting photos. We will investigate promptly and, if eligible under our policy, offer a replacement or refund.

9. Contact Information

Need help? Get in touch with us:

10. Returns & Refunds

For details on our returns, exchanges, or refunds, please refer to our separate Refund Policy.Top Fashion Garments

11. 24/7 Support

Our dedicated customer support team is available around the clock to answer any questions or resolve any issues you may have